No image available
No image available
Your request is being processed.


Frequently Asked Questions

Click “Show More” below to read the answers to our most frequently asked questions (FAQs) about Regulatory Support.

How do I get started with the Regulatory Support Web Application?

How do I start a subscription?

What is a Regulatory Support File (RSF)?

What is a Validation Guide (VG)?

What is a Validation Support File (VSF)?

What is Change Control Notification (CCN)?

What is the difference between the notifications related to RSF/VSF/VG and CCN?

Why aren't CCN subscriptions automatically included with my RSF/VSF/VG subscription?

Do I need a confidentiality agreement (CDA)?

What happens when my company’s confidentiality agreement expires?

Can I share information contained in RSF/VSF/VG documents?

How do I change the contact person for a RSF/VSF/VG or CCN?

How can I change my contact details in order to be notified at a new email address?

Do I need to renew my access to Regulatory Support?

How do I get a new password?

What is the difference between Regulatory Support File (RSF) and Drug Master File (DMF)?